Return and Refund Policy
Effective Date: 1ST JUNE 2025
Absurd Health
📧 support@absurdhealth.com
📞 7077-ABSURD
1. Overview
At Absurd Health, we are committed to delivering every product and service with excellence, transparency, and biblical integrity. Because many of our offerings involve digital access, custom formulations, and spiritual care, we maintain clear policies to protect both you and us.
Some items and services are non-refundable, while others may be returned or canceled under specific conditions.
2. Digital Products (eBooks, Protocols, Online Courses)
All sales of digital content are final and non-refundable, including:
eBooks and downloadable PDFs
Cleansing, detox, or dietary protocols
Fasting guides and educational resources
Digital courses or retreat prep materials
Email-delivered content or members-only access
Why: These items are delivered instantly and cannot be “returned” once accessed. We encourage all customers to read descriptions carefully before purchase.
3. Physical Products (Supplements, Books, Merchandise)
You may return eligible physical items within 14 days of delivery, under these conditions:
Item must be unopened, unused, and in original packaging
Return must be pre-approved by emailing support@absurdhealth.com with your order number and reason
You are responsible for return shipping unless the item was defective or incorrect
Not Eligible for Return:
Opened supplements or powdered blends
Perishable items (e.g., herbs, food)
Customized formulations or fasting kits
Discounted items, gift cards, or free bonuses
Refunds (if approved) will be issued to the original payment method within 7–10 business days after the returned item is received and inspected.
4. Telehealth, Counseling & Coaching Appointments
Applies to spiritual counseling, biblical healing sessions, and health coaching:
Appointments must be canceled or rescheduled at least 24 hours in advance for a full refund or reschedule
Cancellations within 24 hours or missed sessions are non-refundable
If Absurd Health cancels, you may receive a full refund or reschedule at no cost
These policies apply to both virtual and in-person appointments.
5. Retreats, Intensives, and Immersive Programs
Because of advance planning and space limitations:
Deposits are non-refundable
Full refunds are possible only if cancellation is made 30+ days before the retreat
No refunds will be issued within 14 days of the retreat start date
You may transfer your registration to another person with prior written approval
If Absurd Health cancels a retreat or intensive for any reason, you will receive a full refund of all payments made.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect product:
Notify us within 5 days of delivery
Include your order number and clear photos of the issue
We will either issue a full refund, send a replacement, or provide store credit—at our discretion
We reserve the right to request return of the original item before reshipment or refund.
7. Subscriptions (e.g., Monthly Supplement Kits)
Subscriptions can be canceled at any time prior to the next billing cycle
Charges already processed are non-refundable
Cancel via your online customer portal or by contacting support@absurdhealth.com
8. Chargebacks and Dispute Resolution
We welcome your questions and concerns. Please contact us before initiating a chargeback through your bank or card issuer.
Unresolved chargebacks or false claims may result in suspension of services or permanent loss of access to our platform.
9. Questions or Refund Requests
Please reach out with your full name, order number, and a clear explanation of your request.
📧 support@absurdhealth.com
📞 7077-ABSURD
🕒 Mon–Fri | 9am–5pm EST