Privacy policy

Effective Date: JUNE 1ST 2025

Welcome to Absurd Health, a Christian, Holy Spirit-led parallel healthcare platform headquartered in Ohio. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase products, or receive our counseling and healthcare services. Your privacy is sacred to us, and we handle your information with reverence and legal responsibility.

1. Who We Are

Absurd Health is operated under the guidance of faith-based values, integrating holistic medicine, farm-to-table nutrition, and scripturally grounded telehealth services. We are located in Cincinnati, Ohio and governed by both state and federal privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

2. What Information We Collect

We collect the following types of information:

A. Personal Information

  • Name, address, email, and phone number

  • Payment details for product purchases or services

  • Shipping and billing information

B. Health Information (Protected Health Information / PHI)

For users who engage in telehealth, counseling, retreats, or other health-related services, we may collect:

  • Medical history, symptoms, and test results

  • Notes from counseling or intake sessions

  • Communications with our health team

This information is governed under HIPAA, and we follow strict privacy standards in its handling.

C. Technical Information

  • IP address

  • Device type and browser

  • Cookies and usage tracking (with your consent)

3. How We Use Your Information

We use your information to:

  • Process and deliver product orders

  • Provide telehealth and biblical counseling services

  • Maintain records of counseling and treatment as required by law

  • Send relevant communications (confirmation, follow-up, newsletters—opt-in only)

  • Improve website experience and security

We will never sell your information to third parties.

4. HIPAA Compliance

We are committed to safeguarding all Protected Health Information (PHI) according to HIPAA regulations. This includes:

  • Secure storage of records

  • Encrypted communication systems

  • Role-based access control among our staff

  • Patient consent for any information sharing

You have the right to:

  • Request access to your health records

  • Request correction of inaccurate PHI

  • Request restrictions on disclosure

  • File a complaint with us or with the U.S. Department of Health and Human Services (HHS) if you believe your rights have been violated

5. Sharing Your Information

We may share your information only in the following situations:

  • With your explicit written consent

  • With licensed healthcare providers delivering services to you

  • As required by law (e.g., court orders, public health emergencies)

  • With payment processors for product or service transactions (secure and limited access)

We do not share personal or health data with third-party marketers, data brokers, or any unapproved party.

6. Security Measures

We use:

  • SSL encryption for all website transactions

  • Encrypted email and telehealth platforms

  • Physical safeguards for any printed records

  • Staff training in HIPAA and data confidentiality

7. Data Retention

  • Non-medical information (e.g., orders): Retained for up to 7 years for legal compliance.

  • Health records: Retained for the duration required by HIPAA and Ohio state law (minimum 6 years after last interaction, or longer if required).

8. Children's Privacy

Our website and services are not intended for children under age 18 without the involvement of a parent or guardian. We do not knowingly collect personal data from children without consent.

9. Your Rights and Choices

You may:

  • Opt out of non-essential emails

  • Request deletion of your user account

  • Access, correct, or export your health or personal data

To exercise your rights, contact us at:
📧 privacy@absurdhealth.com
📞 7077-ABSURD

10. Changes to This Privacy Policy

We reserve the right to update this policy as our services evolve or as required by law. We will post updates on this page and, if significant, notify you by email.

11. Contact Us

If you have any questions, concerns, or requests regarding your privacy, contact:
Absurd Health
3216 River Rd
Cincinnati, OH 45204
📧 privacy@absurdhealth.com
📞 7077-ABSURD